Thank you for shopping at harper and reed! Below you will find the details of our shipping and fulfillment procedures.

Order Processing Details

• Standard Processing Window: Every order goes through a careful quality check and preparation process, which typically takes 1–3 business days before dispatch.

• Weekend Orders: Please note that orders submitted on Fridays or over the weekend may require a little extra time to process and package.

• Transit and Delivery: Once your package leaves our facility, the average delivery time is 5–7 business days for destinations within Australia.

Need Assistance?

If you have any questions regarding your shipment, transit status, or delivery updates, please do not hesitate to reach out to our customer care team:

• Email Support: info@harperandreed.com

• Response Window: We aim to reply to all inquiries within 24 hours.

Our Support Hours

Our team is available to assist you during the following times:

• Monday through Friday: 9:00 AM – 6:00 PM

• Saturday and Sunday: 10:00 AM – 5:00 PM