privacy policy
Last updated: July 8, 2026
At harperandreed, we operate this website and store to deliver a curated shopping experience (the "Services"). Our platform is supported by Shopify, which provides the underlying technology that allows us to offer our store to you.
This Privacy Policy explains how harperandreed collects, utilizes, and shares your personal data when you browse our site, make purchases, or contact us. In the event of an inconsistency between this policy and our Terms of Service, this Privacy Policy will dictate how your personal data is handled.
By accessing or using our Services, you agree that you understand the collection, usage, and sharing practices outlined in this policy.
1. Data We Collect and Process
We consider "personal information" to be any details that can directly identify you or reasonably link back to you. It does not apply to completely anonymized data.
Depending on how you use our store, we may process the following types of information:
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Contact Information: Your full name, email address, phone number, shipping address, and billing address.
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Payment Details: Financial account numbers, credit/debit card information, transaction records, and payment confirmations.
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Account Settings: Usernames, secure passwords, account recovery questions, and personal preferences.
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Shopping Activity: Items you browse, products added to your cart or wishlist, purchase histories, returns, and cancellations.
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Customer Support Communications: Any information or text you provide when you submit a support request or message us.
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Technical Data: Your IP address, device type, browser information, network connection details, and unique device identifiers.
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Site Usage Tracking: Data regarding how and when you navigate through our store pages.
2. Where We Get Your Information
We gather data from several distinct avenues:
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Direct Input: Provided directly by you when registering an account, purchasing items, or reaching out to us.
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Automated Tracking: Gathered passively through your device using cookies and tracking scripts as you browse our store.
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Service Partners: Shared with us by technology providers who manage data operations on our behalf.
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Third Parties: Obtained from marketing partners or corporate affiliates.
3. How Your Information is Utilized
We use your data to power your experience in the following ways:
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Fulfillment and Personalization: Processing transactions, delivering orders, handling returns/exchanges, keeping your account secure, and offering custom product recommendations.
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Advertising and Marketing: Sending newsletters, promotions, or text alerts, and showing you relevant online ads based on your shopping behavior.
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Fraud Detection and Safety: Verifying identities, ensuring payment gateway security, tracking malicious activity, and protecting our store environment. Note: You are responsible for keeping your login credentials confidential; do not share your password.
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Client Relations: Providing support, responding to inquiries, and maintaining a positive connection with you.
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Legal Enforcement: Complying with law enforcement requests, participating in legal proceedings, or responding to official subpoenas.
4. Disclosing Your Personal Information
We may share specific data with third parties for legitimate operational reasons:
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Operational Vendors: Sharing data with Shopify and vendors who manage our tech infrastructure, cloud storage, order shipping, and payment processing.
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Marketing Networks: Partnering with ad networks to display targeted advertisements across other websites based on your browsing habits.
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Consensual Sharing: Disclosing information when you direct us to do so, such as utilizing third-party social media logins or widgets.
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Business Shifts: Transferring data in the event of a brand merger, acquisition, or restructuring.
Relationship with Shopify
Our digital storefront is hosted by Shopify. They process your data to maintain the infrastructure of the store. Data you input may be sent outside of your home country to facilitate these services. Additionally, we utilize Shopify's enhanced analytics features to help scale our business, which may combine data from your visits here and at other Shopify stores. You can review the Shopify Consumer Privacy Policy or use the Shopify Privacy Portal to exercise your rights directly with them.
5. External Platforms and Links
Our store may link to external websites. We do not control or endorse these third-party platforms. We highly recommend reviewing their unique privacy disclosures before interacting with them, as we are not responsible for their security frameworks. Any data shared publicly in review sections or on social media widgets can be viewed by others without restriction.
6. Protection of Children's Data
Our platform is intended strictly for adults. We do not intentionally gather information from children below the age of majority. If you suspect a minor has provided us with personal information, please use the contact details below to request its permanent deletion. We do not sell or share data belonging to individuals under 16 years of age.
7. Security Safeguards and Data Retention
While we apply rigorous security protocols to safeguard your personal details, no internet transmission is ever completely bulletproof. We recommend avoiding public or unencrypted channels to send us highly sensitive records.
We retain your personal information only as long as required to maintain your active account, deliver your orders, settle disputes, or meet regulatory and legal obligations.
8. Your Personal Rights and Options
Depending on your local jurisdiction, you may have specific statutory rights regarding your personal records, including:
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The Right to Know/Access: Requesting a comprehensive overview of the data we hold about you.
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The Right to Erasure: Requesting that we wipe your personal records from our databases.
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The Right to Correction: Requesting an amendment to inaccurate or outdated profile details.
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The Right to Portability: Requesting a machine-readable copy of your data to transfer to another service.
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Opting Out of Marketing: Unsubscribing from promotional emails at any point via the link at the bottom of our emails (transactional updates regarding orders will still be sent).
To exercise any of these permissions, or to lodge a complaint regarding data processing, please contact us directly. We will never discriminate against you for exercising your privacy rights. Identity verification will be required before processing any data requests.
9. Global Data Transfers
Your data may be sent, archived, or managed in regions outside of your native country. For transfers originating out of the UK or the European Economic Area (EEA), we implement approved protection protocols—such as the European Commission’s Standard Contractual Clauses—unless the recipient territory is legally recognized as having adequate privacy frameworks.
10. Modifications to this Policy
We update this policy periodically to align with evolving security practices, operational changes, or new legal mandates. Revised versions will be published directly to this page with an updated "Last updated" date.
11. Contact Us
For any privacy-related inquiries, data requests, or policy questions, please contact harperandreed at:
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Email: info@harperandreed.com